PLEASE READ
CAREFULLY
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Once your cake leaves our bakery, we are no longer responsible for any damages that occur, in transport or in your home
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If you have specific questions about the care of your details, please ask.
PICK UP
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Make sure you have enough room in your car for the size cake you are purchasing.
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Larger specialty cakes do not come with a box
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If you do not have a clean level space, please bring someone to hold the cake.
Transporting Your Cake
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Be sure your cake is not near a floorboard heater or in direct sunlight. Cakes need to stay below 72 degrees to avoid melting. 65 degrees is even better. Never leave them in an un-air-conditioned car. Direct sun through glass is also bad.
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Please make sure you have a flat surface in your car to transport your cake.
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Smaller cakes will fit on the front floorboard, larger cakes will need to travel in the back of an SUV or wagon.
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Please avoid putting it on a slanted car seat or any area with a slant, we DO NOT recommend someone holding the cake, placing it on the floorboard is the best option.
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Go DIRECTLY to your cake's destination. Some decorations are made with creamed butter! Every little bump, every little curve, every stop and go affects the solidity of your cake. In our years of delivering, we've seen elements slide off, tip off, lean, and literally leap off the cakes while transporting. Warm buttercream can and will slide down the sides of your cake, especially if they have heavy decorations or thick buttercream designs.
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Don’t squeeze the sides of the box because this can damage the decoration.
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When carrying or transporting your cake, please place both hands underneath the cake to support the cake and the board.
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If you will be traveling with your cake after you take it home, we recommend keeping it inside the box in a cool and dry place. Drive carefully and avoid slamming your brakes or turning sharply.
Cutting Your Cake
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Remove any candles, decorations, cake dowels and sugar paste plaques (if applicable) before slicing your cake.
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Layer cakes are best sliced with a large plain edged kitchen knife.
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Cold buttercream or ganache can stick to a knife and make the cake crumble when slicing. To ensure neat, smooth slices, simply have a jug with hot water and a kitchen cloth at hand to dip and wipe the knife blade regularly between slices.
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To lift your slice off the cake board, use a cake slice lifter or palette knife.
Cake Storage
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Fondant covered cakes can NOT be refrigerated and should be kept in a cool and dry place away from directly sunlight – preferably keep cake inside its box till your event.
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Buttercream covered cakes can be refrigerated.
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When placing Buttercream cakes in the fridge, please be aware that your cake will more than likely pick up the scent and flavor of any onion, garlic or other strong-smelling items in your refrigerator. Please keep it away from these items if possible.
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Buttercream Frosted cakes are best at room temperature (allow 2+ hours if possible).
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Once the cake has been cut, the exposed cake should be covered with plastic wrap or foil and then refrigerated to keep it from drying out.
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Cupcakes should be placed in an air tight container to maintain freshness.
Dietary & Allergen Information
Important notice: All products are made in a kitchen which stores nuts, eggs, dairy, gluten & soya . We do not advertise buying gifts or sharing with anyone who is allergic to the above or who has any hidden allergies.